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Go-Parts has a rating of 4.4 stars from 547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery, and timely manner. Go-Parts ranks 21st among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
1,052 reviews
I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install. Thank you for your speedy shipping!
So far good but I ordered a radiator for my 1984 s10 Chevy with a 1.9l engine n 2wd. But this part is the opposite n maybe to big. Didn't test fit just opened the box n emailed yall
I ordered from Go-Parts due to their availability of the parts I needed and of course the price. I was very impressed with how fast the parts arrived...just two days for the turn signals! The front facia was a good price and seems like a quality replacement part, so now I need to do is paint it to match and install.
Thank you for your speedy shipping!
Price, selection.
Ive only finished the "ordering' part - when this survey popped up. Excellent flow-through on **ordering** -- so a five star is given. But still, shipping, delivery, and condition of what will be received has yet to happen. Excellent ordering process.
Post: Parts arrived, they are correct parts, and fit onto the car perfectly. Very happy.
Your inventory said you have the part I needed, your shipping policy didn't raise any flags, and your price for the part is very reasonable. Better price than the next-tab-over here on my laptop.
Good experience while shopping. Did not receive the delivery confirmation for a friend that I shipped this to, but was able to inquire and got a response within about four hours. Good service will use them again.
Repeat customer
2015 Jeep Grand Cherokee driver's side mirror arrived in excellent shape with the correct options ( heated glass, blind spot indicator, puddle light, blinker and motorized fold). It was the exact replacement that had been hit.
I was sent the wrong part. Customer service replied promptly to my email, informing me they would ship the correct part. Then they realized that the only part in stock was damaged, so they gave me a shipping label to return the incorrect item for free so that I could receive a full refund. While I can't leave a review on whether the part itself works, I could tell it was a quality OEM part.
I would buy from Go-Parts again. They care about their customers and provide excellent service.
Customer service always responded promptly to my emails and were professional and courteous in their communication.
Your site looked trustworthy and professional.
The backup camera went out on my car and you guys had the replacement. The dealer quoted 500 and the camera was 130 from you guys. Installation was easy, though instructions should be included for people that aren't mechanically inclined. 9/10 experience!
Best website I saw
My part was delivered within the expected delivery date and great customer service, they responded to me the day of me contacting them about an issue I had.
They were the only people to have the part I needed.
Very impressed with my experience with Go Parts.
I found out I had an issue with a part in my car that needed to be replaced right away. I got online googled the part and found it right away at Go Parts amd the price was very reasonable. It was shipped within the timeframe they said, I would definitely use them again!
You had the part
First off, I've been looking for this part for a while it was always too expensive on other sites,go-parts was about 30 to 50 Dollars less, the only complaint is I never got a tracking number and when it showed up, the box was totally mangled up, the part was fine and fits well
The part was way less money
My springs were delivered quickly and as ordered. Just waiting for my mechanic to get them installed before i can confirm correct fit and correct lift. Looking forward to having my CRV stop sagging in the back end!
Only website i could find that actually had these springs in stock.
Website needs a bit of work, when you go into search sometimes it tells you nothing found. Other then that it's good, responsible prices and shipping eh could be a bit faster
Go-Parts delivered the parts I ordered exactly five days after I placed the order, as they promised. With daily email updates on the shipping status, the parts arrived in perfect condition.
Correspondence and receiving the product was pretty quick. Product fits and works as it should at a very reasonable price.
Headlight assembly for a 2008 smart fortwo
Will buy from this site again
Quick response
Cheapest price for the hard to find part
I need to replace a Brake pedal stopper. My local Auto parts didn't sell the part. I was told I would have to order it online. No other website sold the The specific part from my car.
The only place I could buy brake pedal stopper for my 2004 vehicle
So far good but I ordered a radiator for my 1984 s10 Chevy with a 1.9l engine n 2wd. But this part is the opposite n maybe to big. Didn't test fit just opened the box n emailed yall
Still working on it
I was unable to track my item. When going to the track link, it said it was never sent. I did get an update through email from UPS the day before and the day of, but I thought it was fake because the tracking link never said shipped.
Cheaper price than my other option and reasonable shipping time.
I have an appointment tomorrow to have this part installed. Crossing my fingers it goes without any problems!
Two weeks ago, I needed a part and decided to try you out.
I needed a new side view mirror for my 2024 Versa. The part I ordered arrived on time and was exactly what i needed. Thank you for making this so easy!
The price was affordable, and delivery was within a reasonable time frame.
Fast and easy. And best price above all others. The whole process was so easy and item arrived sooner than expected. Will recommend go parts to all my friends and will use them for future parts 90
Better price
Very helpful and responsive. Good price on the tone ring I purchased and arrived in a timely manner. I will look at this company for future purchases.
I contacted them for tracking information and very quick response.
They had the part I needed very reasonably priced.
The car part ordered is a cheap counterfeit part. I will never order anything again from your website.
The part I needed was in stock.
All of our items are aftermarket replacements that meet, or exceed, OE standards. WE sell aftermarket parts in an effort to lower repair costs for our customers. We are sorry to hear that you are not happy with the splash shield you received.
Placed an order for a vehicle at our shop. Navigatimg the website is extremely easy, and pain free. The shipping process was quick, and received the part needed in a timely manner.
Insurance part choice.
Web site has issues. It loses the items that get put into the cart, and you have to re-enter all the car information every single time. Almost went somewhere else, but tried it again the next day and this time it worked. Company continued to have errors on when my parts were coming in, as I was on a time crunch for state inspection deadline. You cannot call and talk to anyone; they only answer through email. They did this within a reasonable amount of time but with false information. They sent me tracking information but with two or the parts I needed, the shipping company said they hadn't even received the package to ship yet, then it just shows up at my doorstep a couple days later. Good thing I didn't cancel my appt to get the car fixed! Just poor quality communication all around, too stressful to deal with again, You can't plan on anything using this company.
Many sites did not have all the parts I needed. You did.
When ordering a package deal especially when all parts need to be included for job to finish.
Answered my emails with out exceptions. Thank you.
Package on site.
Gain trust and grow your business with customer reviews.
Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.
For more than a decade, Go-Parts has worked diligently to provide high-quality replacement parts at the lowest possible prices. As our diverse team continues to grow not only in number, but also professionally and personally, we are committed to offering the highest level of customer care in the industry.
Ordering the right part is simple with Go-Parts, as our Year/Make/Model search tool, and additional Sub-Model specification ensures that you find the right part for your vehicle EVERY TIME!
Go-Parts is a proud retailer of CAPA certified products. All of our parts are backed by a manufacturer’s Limited Lifetime Warranty, so you can be certain that the part you order will perform just as it should.
We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.
Go-Parts